SHIPPING POLICY
At Common Thread Sewing Room we try to keep shipping costs down to the minimum. Our shipping charges are for shipping & handling, meaning not only will you be charged for the actual cost of shipping your order, but for the other costs associated with shipping your order. These costs include but are not limited to: postage fees, envelopes, boxes, packing materials, tape, labels, equipment necessary for processing your orders (scales, software, dedicated printers etc.), labor to process and package your order. These are just some of the costs directly associated with shipping your orders in a timely and cost effective manner. If you are ever in question of any of our shipping rates, please do no hesitate to contact us at commonthreadsewingroom@gmail,com.
RETURN POLICY
Once a fabric has been cut from the bolt or layer cakes, jelly rolls, threads, etc. have been purchased, these items are not eligible for returns.
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We always want our customers to be 100% satisfied and want you to know that you can depend on us to meet your needs. If there is ever anything we can do to make your shopping experience more enjoyable, please let us know!
PAYMENT METHOD
At Common Thread Sewing Room, we accept cash, checks and debit/credit card payments at our in-person shop. All online payments are made by debit/credit card.
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A portion of the proceeds from our shop goes to help support Bright Star Ranch, an equine assisted therapy center that is also located on the property. Bright Star Ranch has programming to benefit individuals with special needs, social/emotional concerns, various trauma, etc. as well as a mental health program. You can check them out at www.brightstarranch.net .